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Coaching, Counseling and Mentoring

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How to Choose & Use the Right Technique to Boost Employee Performance.

Introduction

In practice, mentoring is merely an aggrandizement of the term coaching and counseling is best left to the professionals. The tragedy of mentoring is that it has been hijacked and mugged by the so-called coaching profession who are in it only for financial gain

What You Learn

After completed this training, you will be able to:

  • Increase team, organization, and personal performances through effective coaching and counseling practices
  • Important skills in mentoring, coaching, and counseling and develop them to support the process
  • Emotional aspects in human relations, and how to navigate them in the process

Course Outline

1. Introduction to Mentoring, Coaching, and Counseling

  • Define mentoring, coaching, and counseling
  • The benefits

2. Key Principles of Effective Mentoring

3. Fundamentals of Effective Coaching

  • Relationships
  • Motivating people to become a high performer
  • Being an inspiring leader
  • Creating accelerated learning environment

4. Keys to Successful Coaching

  • Self-development
  • Language
  • Attitude
  • Leaderships
  • Coach high potential employees

5. Effective Counseling Practices

  • People problem
  • Problem problem

6. Conducting Counseling for Positive Impact

  • Steps and techniques
  • Do’s and don’ts

7. Essential Skills for Effective Mentoring, Coaching, and Counseling

  • Approaches
  • Listening skills
  • Questioning
  • Giving/obtaining feedback
  • Problem solving
  • Critical thinking and creativity

8. Handling Emotions of Your People

  • Anxiety, fear, anger, depression and hopelessness
  • Attitude problems
  • Poor performers
  • Other business ethics related concern
  • concern

Methods

  • Concept Discussion
  • Study Case/ Exercise
  • Game/Role-play

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Instructor

::

Schedule
::
July 13-15, 2009
::
3 days

Venue
::
Ibis Slipi Hotel
::
Jakarta

Tuition Fee
Rp.
5.250.000,-
  per participant, excluding accommodation & tax.

Registration
::
Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA
Wisma Pakuan, Jl. Pakuan 12
BOGOR - 16143

ph. (0251) 2169150, 9399888
  ( 021) 41002917
fax (0251) 7534984
email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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