Training Course Seminar Workshop Provider

MANFAAT PELATIHAN

Pelatihan ini dirancang khusus untuk para pimpinan dan karyawan agar mampu meningkatkan motivasi dan efektivitas pribadinya melalui penanaman nilai-nilai keprimaan, kebajikan dan spiritualitas sehingga dapat menjadi pribadi yang dapat diandalkan, yang memiliki motivasi yang tinggi, kemampuan yang memadahi dan berkomitmen untuk bekerja dengan keras, cerdas dan ikhlas (3 AS) guna meningkatkan prestasi kerja dalam mendukung pencapaian visi dan misi organisasi

SASARAN PELATIHAN

Setelah mengikuti pelatihan ini, diharapkan para peserta mampu:

Memahami makna dan rahasia sukses dalam kehidupan Membangkitkan motivasi untuk bekerja dengan 3 AS Mengetahui komponen-komponen yang diperlukan untuk meraih prestasi Meningkatkan prestasi kerja melalui pengembangan efektivitas pribadi Memahami pentingnya implementasi visi & misi organisasi Mengembangkan kemampuan IQ,EQ Memahami SQ ( Kecerdasan Spiritual ) sebagai landasan dalam setiap tindakan. Mengetahui langkah-langkah dalam mengembangkan SQ Membuat komitmen u/ meningkatkan kualitas diri dan berprestasi Mengembangkan keyakinan dan kemampuan untuk melakukan presentasi yang meyakinkan

POKOK BAHASAN

Rahasia sukses : Semangat yg membara Makna sukses dalam kehidupan Pengembangan IQ,EQ Pengembangan Efektivitas Pribadi Kerja 3 AS untuk Prestasi kerja Komponen-komponen dalam peningkatan prestasi kerja Membuat Visi dan misi Organisasi menjadi aksi SQ sebagai landasan hidup Langkah pengembangan SQ Komitmen pengembangan diri Memaksimalkan dampak komunikasi Instructor Drs. Cerah Iskradono, MM Schedule July 23-24, 2009 2 days Venue Park Lane Hotel Jakarta Tuition Fee Rp. 3.750.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 2169150, 9399888   ( 021) 41002917 (0251) 7534984 training@focustraco.com

MANFAAT PELATIHAN

Pelatihan ini dirancang khusus untuk meningkatkan kompetensi dengan menggali potensi, meningkatkan motivasi dan mengembangkan pola pikir, tutur kata, sikap & perilaku peserta hingga mampu menjadi pribadi yang efektif yang mampu berbicara dan berkomunikasi dengan bahasa yang asertif untuk memperoleh simpati, dukungan dan kerjasama serta dapat melakukan langkah-langkah negosiasi untuk mencapaia hasil yang memuaskan semua pihak.

SASARAN PELATIHAN

Setelah mengikuti pelatihan ini, diharapkan para peserta mampu:

Memahami pentingnya memiliki ketrampilan komunikasi yang efektif u/ keberhasilan dalam berkarya, karir, dan bisnis Menggali dan mengembangkan potensi diri untuk menjadi pribadi yang efektif. Mengembangkan sikap positif dan perilaku asertif Meningkatkan ketrampilan untuk berkomunikasi dengan dengan menggunakan bahasa yang asertif Mengembangkan keyakinan dan kemampuan untuk melakukan presentasi yang meyakinkan Memahami langkah-langkah mulai dari persiapan, pelaksanaan hingga penutupan negosiasi Mampu mengembangkan ketrampilan dan kepercayaan diri dalam negosiasi. Mampu mengatasi berbagai situasi dalam berhubungan dengan orang lain baik di dalam pekerjaan maupun dalam kehidupan se hari-hari

POKOK BAHASAN

Pentingnya Komunikasi Pengembangan Pribadi Efektif Sikap Positif & Perilaku Asertif Pengembangan Efektivitas komunikasi: Komunikasi Asertif Menjadi pendengar yang baik dan berempati Teknik Bicara Meyakinkan Negosiasi : tujuan & proses Persiapan negosiasi Teknik & Gaya dalam Negosiasi Instructor Drs. Elyus Lanin, Msi Drs. Cerah Iskradono, MM Schedule December 2-4, 2009 3 days Venue Santika Hotel Bali Tuition Fee Rp. 5.450.000,- per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 2169150, 9399988 (021) 41002917 (0251) 7534984 training@focustraco.com

Conducting Multisensoric Communication with NLP

Neuro Linguistic Programming (NLP) & Unconscious Communication approach for Precise Interview

KITA TIDAK BISA TIDAK BERKOMUNIKASI

Artinya, kapanpun, dimanapun dan dalam bentuk apapun, komunikasi terus berlangsung, baik secara verbal maupun non verbal. Komunikasi bisa berlangsung secara disengaja maupun tidak disengaja. Suatu proses komunikasi untuk tujuan tertentu bisa berlangsung tidak lancar akibat adanya BARRIER, baik yang TIDAK DISENGAJA maupun yang secara SENGAJA dimunculkan, untuk mengganggu atau mengaburkan komunikasi.

Proses interview, investigasi, bahkan counseling, menjadi tidak efektif manakala proses penggalian informasi tidak menghasilkan INFORMASI yang AKURAT dan LENGKAP. Ketidakakuratan informasi bisa muncul karena adanya efek LAZY LANGUAGE yang terjadi karena kegagalan melakukan sinkronisasi antara apa yang dipikirkan (DEEP STRUCTURE) dengan apa yang dikatakan (SURFACE STRUCTURE). Akibatnya informasi yang muncul tidak menggambarkan keadaan yang sebenarnya. Seorang interviewe, recruiter, investigator bahkan counselor sekalipun, membutuhkan kemampuan berKOMUNIKASI secara MULTISENSORIC, berKOMUNIKASI baik VERBAL maupun NON VERBAL, seperti memahami jalan pikiran, mengkalibrasi strategi berfikir, menDETEKSI indikasi adanya informasi PALSU atau KEBOHONGAN, sampai teknik mengKLARIFIKASI untuk menggali informasi yang masih tersembunyi (DEEP STRUCTURE), tidak sekadar menyerap informasi yang terbuka (SURFACE STRUCTURE).

NLP (Neuro-Linguistic Programming) sebagai TEKNOLOGI mutakhir dalam bidang human mind engineering yang mempelajari fungsj, pemberdayaan dan optimalisasi PIKIRAN MANUSIA, dengan pola UNCONSCIOUS COMMUNICATION, teknik KLARIFIKASI META MODEL dan seperangkat metode pemberdayaan pikiran lainnya MEMASTIKAN bahwa proses KOMUNIKASI berjalan EFEKTIF untuk menyerap informasi secara AKURAT dan LENGKAP.

MANFAAT WORKSHOP

Setelah mengikuti training ini, peserta:

Memahami permasalahan dan tantangan dalam komunikasi untuk proses interview, investigasi dan konseling Memahami fungsi dan cara kerja pikiran manusia dalam menyerap dan mengolah informasi Mampu melakukan teknik pendekatan dan membangun kepercayaan untuk mengurangi hambatan komunikasi dan hubungan interpersonal Mampu mendeteksi indikasi adanya kebohongan dan informasi palsu yang menyesatkan Mengenali pola komunikasi yang dikaburkan (ambiguity) Mampu menggunakan teknik bertanya dan teknik klarifikasi untuk menggali informasi yang kabur secara cermat, baik informasi yang terbuka (surface structure) maupun tersembunyi (deep structure) Mampu menggunakan hypnotic language pattern untuk mengarahkan dan mempengaruhi pemahaman serta sikap lawan bicara.

GARIS BESAR MATERI WORKSHOP

Mengetahui 3 bagian dan 2 belahan otak yang berfungsi menyerap dan mengolah informasi Memahami 2 macam realitas dalam struktur pengalaman manusia Mempelajari 3 jendela deteksi untuk mengenali dan menyesuaikan diri dengan pola dan strategi komunikasi lawan bicara Menggunakan 2 teknik praktis untuk menyingkirkan hambatan komunikasi dan membangun kepercayaan (building trust) Mengetahui 3 teropong akurat untuk mendeteksi potensi kebohongan dan informasi palsu yang menyesatkan Mengenali 3 cara untuk menggali dan mengklarifikasi informasi baik yang terbuka (surface structure) maupun yang tersembunyi (deep structure) Menguasai 3 pola bahasa hypnotic untuk meyakinkan dan mempengaruhi pemahaman serta sikap calon karyawan. Dan metode-metode komunikasi multisensorik lainnya Instructor Abdul Aziez, S.Psi, CT.NLP Schedule July 21-22, 2009 2 days Venue Sahid Hotel Surabaya Tuition Fee Rp. 3.750.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 2169150, 9399888   ( 021) 41002917 (0251) 7534984 training@focustraco.com

Learn how to remain calm in difficult situations and with difficult people.

The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day.

HOW YOU WILL BENEFIT

Learn to express workplace emotions through assertive communication skills Discover how you can stay focused in the face of crisis Learn how to deal effectively with intimidating and explosive personalities Identify techniques to stay focused, rebound and leave frustration behind Identify and maintain healthy stress levels to avoid burnout

YOU WILL LEARN

To identify your emotional triggers How to use listening skills to understand the real situational issues Relaxation techniques and stress management How to build and manage expectations to achieve positive results Approaches for interacting within teams and work groups The impact of perception as a contributor to mis-communication

SPECIAL FEATURE

Self-scoring behavioural assessments will be used during this course to enhance your learning.

WHO SHOULD ATTEND

Managers and supervisors who need to coach others and/or face emotional and stressful situations at work and wish to gain better control over their environment and emotions

Instructor FOCUS's Team Expert Schedule On Request 2 days Venue - - Tuition Fee  Rp. 3.400.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Are you giving your colleagues the wrong messages?

Learn to become a more conscious communicator – someone who knows exactly what you want to say and understands the impact of your message. Broaden your awareness of other people’s perspectives to enhance your ability to understand and influence.

HOW YOU WILL BENEFIT

Learn to communicate with vision, clarity and purpose Conduct self-assessments of your personal communication strengths and weaknesses Broaden your awareness of other people’s perspectives Develop the ability to be flexible in actions, thoughts and feelings to better handle situations Explore ways to identify and avoid communication mistakes Master the keys to excellent communication: observe, listen, analyze, plan, communicate Learn effective communication and relationship management to maximize impact, productivity and results

YOU WILL LEARN

The characteristics of ideal communicators Building rapport and achieving trust Effective listening skills Detecting language patterns and congruency between behaviour and verbal messages

WHO SHOULD ATTEND

Managers and professionals seeking better communication skills

Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Improve your odds of getting what you want.

In this highly interactive 1-day workshop, you’ll learn the strategies and gain the skills required to master the art of successful negotiation.

HOW YOU WILL BENEFIT

Identify your unique negotiating style Apply persuasive verbal and non-verbal communication skills Get the results you want Practice the tools and techniques for immediate application

YOU WILL LEARN

Planning for a negotiation Determining your purpose Identifying and prioritizing your issues Designing a strategy to achieve your desired outcome Meeting the challenge: measures and counter-measures Most recent developments in best practices Five steps to creating better outcomes

Note: This course is not intended for use in labour union negotiations.

WHO SHOULD ATTEND

Executives, managers, salespeople, purchasing agents and other professionals. Professionals negotiating agreements and seeking the best terms for the company. Instructor FOCUS's Team Expert Schedule On Request 2 days Venue - - Tuition Fee  Rp. 3.400.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Successfully negotiate multiparty, multi-issue, and intercultural business situations with confidence and skill.

This seminar will provide you with the expert negotiation skill set required to achieve success in even the most involved, transactional negotiations.

How You Will Benefit

Understand the dynamics of multiparty negotiations and how to approach them Recognize the impact of cross-cultural and global difficulties and be prepared to resolve them Prepare for complex scenarios in order to defend positions successfully when up against hard negotiators Explore ways to change negotiation styles to achieve the best results Understand conflict and how to deal with it as you apply your negotiation skill set

What You Will Cover

Stepping up to multiparty negotiation Implementing strategies in multiparty negotiation Creating common ground: leveraging the interests of all parties Guidelines for team negotiations Identifying the five management conflict approaches Defining the research needed to prepare a cross-cultural negotiation Determining what factors shape unethical behavior in negotiators Using the Negotiation Planner in a business case simulation

Who Should Attend

Executives, managers and all other top-level leaders who need to enhance their negotiation skill set in order to deal with complex, transactional negotiations, including multiparty, high-stakes, internal and external, global and cross-cultural negotiations.

Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Learn how to channel assertiveness skills to interact more effectively with people throughout your organization!

Mastering assertiveness skills can do a lot more than just help you win arguments. If you want to enhance your leadership stature and persuade others to help you reach your goals, Assertiveness Training for Managers is an important first step.

Assertiveness Training for Managers gives you the opportunity to learn how your behavior style impacts your overall performance as a manager. You’ll take stock of your current assertiveness skills and learn how you can improve them for a more effective approach. Using the behavior modeling approach toward assertiveness training, this seminar teaches you how to employ assertiveness skills to take control of a situation without alienating others.

How You Will Benefit

Improve communication by using assertive-responsive skills Acquire a more polished and powerful communication style and let your leadership ability emerge Tap other people’s resources to get the job done Empower yourself and your staff Exercise greater influence on others

What You Will Cover

How your perceptions determine your reactions Operating consciously vs. unconsciously Guidelines for achieving your objectives through assertive-responsive behavior Developing your own self-improvement plan Using assertive-responsive techniques to identify what you want—and then go after it

Who Should Attend

Experienced managers and seasoned professionals with four or more years of experience who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.

_________________________________________________

Extended Seminar Description

Learning Objectives

Improve Communication by Using Assertive-Responsive Skills Acquire a More Polished and Powerful Communication Style and Let Your Leadership Ability Emerge Tap Other People’s Resources to Get the Job Done Empower Yourself and Your Staff Exercise Greater Influence on Others The Program Involves Role-Plays, Activities, and Exercises Designed to Help You: Tune-in to Thoughts and Feelings and Use Them as a Resource Grow Conscious of Behavior and Make Appropriate Choices Gain Insight into the Impressions You Make Conscious Communication Describe Examples of Conscious and Unconscious Communication Explain the Thoughts-Feelings-Behaviors Model and its Importance for Understanding and Controlling Your Communication Define Beliefs and Describe Their Role in Your Communication List the Factors That Can Help You Become a Flexible Communicator, Responding Appropriately to Different Situations The Assertive/Responsive Model List the Four Quadrants in the ASSERTIVE/RESPONSIVE Model and Describe Their Corresponding Behaviors and Attitudes Explain the Human Needs and Beliefs That Drive Individuals into One Mode of Behavior or Another Trying on the Model Be Able to Identify Statements as ASSERTIVE, RESPONSIVE, AGGRESSIVE, or NON-ASSERTIVE as Well as Those That Erode Self-Esteem Formulate Your Own Assertive and Responsive Statements Using Each Skill Discussed, and Respond Appropriately to the Statements of Other Participants Employ These Communication Strategies to Reach Consensus in a Team Use a Positive Feedback Discipline in Your Teamwork ASSERTIVE/RESPONSIVE Skill Building More Complex Content More Complex Team Challenges Listening Responsively Use Your Assertive Skills to Clearly Stake Out a Potion Without Becoming Aggressive Explore Another Person’s Position and Demonstrate Complete Understanding of the Opposing View Emotions and Conflict Be Able to Identify Your Own Emotional Triggers and Better Recognize Those of Others Describe Your "Personal Zone of Control" Be Prepared to Manage Conflict: Resolving It Where Cooperation Is Present and Emotions Are Under Control Lowering the Emotional Temperature Where Necessary and Possible Deciding with Confidence to Disengage When It Is Not Possible to Resolve or De-Escalate Conflict

Communication Styles

Analyze a Conversation, Characterize the Statements in It, and Draw Conclusions About the Communication Style Demonstrated Identify the Styles of Others Your Action Plan Prepare a Plan for Improvement Back on the Job On the Subject of Your Goals and Plans, Receive the Benefit of Feedback and Coaching from Members of Your Team and the Experience of Supplying the Same to Them Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Become internationally savvy. Discover how cultures direct our actions and develop your international business etiquette skills.

Do you have what it takes to succeed in the international business arena? Have you ever wondered why some colleagues may barely look you in the eyes, or why your international client seems to take a long time to get to the business at hand? Understanding the different dimensions of culture will allow you to be sensitive to the way others think and behave. The knowledge of etiquette will allow you to conduct yourself and your business with ease and sophistication.

HOW YOU WILL BENEFIT

You will experience a greater level of comfort, sensitivity and awareness dealing with international clients. It will increase your ability to deal with delicate and sometimes awkward situations brought on by cross-cultural diversity. You will be well prepared for world class meetings. You will improve your international business relationships and avoid major faux-pas.

YOU WILL LEARN

How our values influence the way we do business Communication styles, space and gestures Introduction protocols and forms of address Handshaking customs and eye contact Protocols for business card exchange – beyond the basics Email etiquette Skills for business and social mingling Tips on international dining Gift-giving etiquette

WHO SHOULD ATTEND

Business professionals who must conduct business abroad or receive international visitors. Executive assistants who have dealings with international clients.

Instructor FOCUS's Team Expert Schedule On Request 1 days Venue - - Tuition Fee  Rp. 1.900.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Leadership in Difficult times

A crisis, poorly handled, can damage or even destroy your organization's reputation. Effective external response to emergency situations comes down to a key discipline: Communication. Learn how to seize the initiative in a crisis and demonstrate leadership through strategic, disciplined communication.

HOW YOU WILL BENEFIT

Develop the skills required to analyze risk and prepare for the "unthinkable" Learn how to position a crisis as a powerful communications opportunity Learn how to select and organize an integrated crisis communications team Create and implement a lean, practical crisis communications plan Learn how to enhance relationships with stakeholders before a crisis hits

YOU WILL LEARN

How to identify situations that can threaten your organization How to take charge in the early moments of a crisis How to communicate through the media directly to the public How to control the information flow in a crisis How to communicate respectively but firmly with reporters throughout a crisis How to serve as a calm, authoritative, credible spokesperson in emergency situations How to demonstrate empathy for those affected by a crisis

WHO SHOULD ATTEND

Supervisors, managers and professionals who would be called upon to participate in their organization's crisis response. Additionally, front-line staff who would often be contacted first by journalists and concerned members of the public in the event of a crisis

Instructor FOCUS's Team Expert Schedule On Request 1 days Venue - - Tuition Fee  Rp. 1.900.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com