Training Course Seminar Workshop Provider

How to Choose & Use the Right Technique to Boost Employee Performance.

Introduction

In practice, mentoring is merely an aggrandizement of the term coaching and counseling is best left to the professionals. The tragedy of mentoring is that it has been hijacked and mugged by the so-called coaching profession who are in it only for financial gain

What You Learn

After completed this training, you will be able to:

Increase team, organization, and personal performances through effective coaching and counseling practices Important skills in mentoring, coaching, and counseling and develop them to support the process Emotional aspects in human relations, and how to navigate them in the process

Course Outline

1. Introduction to Mentoring, Coaching, and Counseling

Define mentoring, coaching, and counseling The benefits

2. Key Principles of Effective Mentoring

3. Fundamentals of Effective Coaching

Relationships Motivating people to become a high performer Being an inspiring leader Creating accelerated learning environment

4. Keys to Successful Coaching

Self-development Language Attitude Leaderships Coach high potential employees

5. Effective Counseling Practices

People problem Problem problem

6. Conducting Counseling for Positive Impact

Steps and techniques Do’s and don’ts

7. Essential Skills for Effective Mentoring, Coaching, and Counseling

Approaches Listening skills Questioning Giving/obtaining feedback Problem solving Critical thinking and creativity

8. Handling Emotions of Your People

Anxiety, fear, anger, depression and hopelessness Attitude problems Poor performers Other business ethics related concern concern

Methods

Concept Discussion Study Case/ Exercise Game/Role-play

Instructor Drs. Elyus Lanin, Msi Schedule July 13-15, 2009 3 days Venue Ibis Slipi Hotel Jakarta Tuition Fee Rp. 5.250.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 2169150, 9399888   ( 021) 41002917 (0251) 7534984 training@focustraco.com

BACKGROUND & OBJECTIVES

Outsourcing is, essentially, the contracting out of non-core activities. Outsourcing is defined as “a contractual relationship between an external vendor and an enterprise in which the vendor assumes responsibility for one or more business functions of the enterprise”. Outsourcing concerns with the external provision of functional activity, and therefore outsourcing decisions are strategic in nature. It impacts upon the nature and scope of the organization. As such, they are not taken at the operational level, but involve top management, and the consideration of a great variety of variables such as:

Do we have a candidate functions for outsourcing? How do we select? How do we assess ourselves? Who are the potential providers? How do we assess them? What sort of relationship will we form? How will we manage it? How do we ensure efficiency?

Outsourced functions normally lead to relationships where the vendor is providing services on a continuous basis.

COURSE OUTLINE

The Concept of Core and Non-Core Activities Porter's Value Chain Concept What is Outsourcing? Strategic Aspects of Outsourcing Decisions Make or Buy Decisions The Decision Making Process to Outsource a Function Different Types of Outsourcing Other Aspects of Outsourcing Multiple versus Sole Outsourcing Policy Reverse Marketing Concept Outsourcing in Logistics and Materials Management Measuring the Benefit of Outsourcing Some Pitfalls in Outsourcing Strategic Alliances Future Trends of Outsourcing in Indonesian Oil and Gas Industry

RECOMMENDED PARTICIPANTS

Key personnel in procurement Corporate planner HRD Manager/ Superintendent/ Supervisor Finance Manager /Superintendent/ Supervisor Commercial Analyst Business Development Manager and Staff All key personnel dealing with outsourcing

Instructor Saifudin Bachrun & Associate Schedule July 14 - 17, 2009 4 days Venue Ibis Slipi Hotel Jakarta Tuition Fee  Rp. 7.650.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(0251) 2169150, 9399888   ( 021) 41002917 (0251) 7534984 training@focustraco.com  

PROGRAM OBJECTIVE

Employee recruitment, selection and development practices supply the critical talents of the organization but the deployment and utilization of these varying expertise to attain high performance require a collaborative environment that must be orchestrated systematically by the managing officer. Self driven and highly innovative work behaviors are valuable constructive responses of employees that can be elicited enhanced and sustained through effective people management styles and a strategic human resource performance management system.

At the end of the program, we expect each participant will know better about the Performance Management System and linking to the company business development as part of the company wheel. The other advantage is to increase a role as strategic partner of the company. The participants is also expected to increase their competencies in dealing with Performance Planning, setting objectives, explaining impact of each individual to the company, Performance Coaching, doing the proper counseling and coaching to increase the employees motivation, expert in guiding the annual Performance Appraisals and Formulate the right and suitable Performance Reward.

PROGRAM BENEFIT

We have no doubt about the fact that Performance Management will be very beneficial for the business results overall, but equally for the MANAGER as well as for the EMPLOYEE. Here we focus on how the Performance Management Process will help both in establishing an effective and satisfying professional relationship.

Managers as well as employees often tend to find the activities linked to performance management difficult or taking too much time. This has mainly to do with the following reasons:

They see it as an ‘administrative’ thing they have to do (because HR asks it) They feel afraid of engaging themselves in the process Because it involves a lot of personal, emotional elements: giving feedback, assessing results, expressing your expectations, etc.. Are neither neutral nor objective. Because they don’t know how. The lack of technique in feedback, listening, questioning etc.. Makes it very difficult.

We list here a number of ‘positive consequences’ performance management has for both parties. You as HR professional can use these ‘arguments’ to help management and employees to take commitment for their own performance management.

What’s in there for Managers:

You ensure maximal use of the competencies and ambitions in your team. You ensure that the competency and energy of your team goes in the direction of your business objectives. You create a system follow up for the results so you can easier and earlier take corrective actions if things go wrong. It creates the necessary framework for your employees to be autonomous and gives you the possibility to concentrate on your management role and not on ‘fire fighting’ or ‘doing the work’ your employees should and could do It creates at the same time room for creativity and focuses that creativity on the business Clarifying performance expectations makes it easier for you to give feedback to your employees and make them understand why you want them to do things differently It will feed the performance management process with your own boss, since it shows clearly how you manage resources to reach your team’s objective.

What’s in there for Employees:

It allows you to work in an autonomous way, to develop your own strategy, knowing clearly what the expected outcome and performance standards are. You feel empowered and not a simple ‘executor’ of orders It creates a certain tranquility knowing what is expected from you. You avoid surprises, priorities are not changing all the time, you have a tool to see for your self if you are going in the right direction It is motivating to know your manager feels responsible for following up your job performance, for coaching you and to see he is interested in your success It is reassuring to know that if things go wrong, you will quickly get feedback and the necessary help to get back on track It’s nice to know that your manager is interested in your learning. On the one hand to help you get good results, but also to shape your further career Regular feedback, new work challenges etc.. will help you to know yourself better. It will help you to create realistic career expectations. Formulation of work motivation-job competency framework to guide performance plans. Open and interactive communication between officers and staff through appropriate people management styles. Employee competency enhancement programs designed to enable the attainment of personal objectives. Development of performance appraisal tools as feedback methodologies to measure current achievement in relation to planned exemplary standards. Reward systems that serve as means to achieve and sustain high performance.

PROGRAM COVERAGE

Linking the business to the performance management system Performance Planning Cascading down process Performance contract and setting objectives SMART Performance Coaching Motivation theories in the work place GROW model The impact of people management assumptions and preferences on performance. Competency based performance development and enhancement program Using effective feedback in coaching performance. Performance Review Communicating and analyzing results of the performance review. A proper communication process in Performance Review Appraisal simulation Performance Reward Creating innovative rewards to recognize high performance Jointly raising the bar for the next round of performance standards.

METHODOLOGIES

Concept presentation, job related case studies, role plays, individual consultation and sharing experience.

TARGET PARTICIPANTS

Human Resource, Human Capital and Line Staff/Supervisors/Managers who have been involved in Human Resource Development. Executives and managers of strategic business units, organization functions, and human resource development professionals and champions.

Instructor Pungki Purnadi Schedule July 9-10, 2009 2 days Venue Grand Serela Hotel Bandung Tuition Fee  Rp. 3.450.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(0251) 2169150, 9399888   ( 021) 41002917 (0251) 7534984 training@focustraco.com  

COURSE OBJECTIVES

Understand functions and principles of security. Identify security problems in relation to design of environmental security and perform problem solving before its gets large. Understand types of risk and risk management Anticipate security problems in relation to internal control, external threats and special problems. Be able to chose and use electronic aids in security.

COURSE OUTLINE

Introduction to Security

Security Defined What is Security’s Function? Principles of Security.

Crime Prevention through Environmental Design (CPTED)

Risk defined Types of Risk Threat Assessing Threat Harm Risk assessment Managing Risk Risk Management Savings

Internal Controls

Access Control Personnel Clearance Document Control Fire Prevention and Controls Accident Prevention, Safety and First aids.

Electronic Aids in Security

Closed Circuit Television Communication System Alarms Automatic Access Control

Security and Society

Security Authority New Directions in Security

WHO SHOULD PARTICIPATE

The following category of professionals should attend:

Loss Control Manager/ Coordinator/Supervisor/Engineer Emergency Management Team Building Tenant Manager/ Coordinator Public Relation Manager/ Officer Field/ Operation Manager Everybody who want to take benefit from this course Instructor AKBP Jayadi and Team Schedule March 11-13, 2009 3 days Venue Ibis Slipi Hotel Jakarta Tuition Fee  Rp. 5.250.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

COURSE OBJECTIVES

Understand functions and principles of security. Identify security problems in relation to design of environmental security and perform problem solving before its gets large. Understand types of risk and risk management Anticipate security problems in relation to internal control, external threats and special problems. Be able to chose and use electronic aids in security.

COURSE OUTLINE

Introduction to Security

Security Defined What is Security’s Function? Principles of Security.

Crime Prevention through Environmental Design (CPTED)

Risk defined Types of Risk Threat Assessing Threat Harm Risk assessment Managing Risk Risk Management Savings

Internal Controls

Access Control Personnel Clearance Document Control Fire Prevention and Controls Accident Prevention, Safety and First aids.

Electronic Aids in Security

Closed Circuit Television Communication System Alarms Automatic Access Control

Security and Society

Security Authority New Directions in Security

WHO SHOULD PARTICIPATE

The following category of professionals should attend:

Loss Control Manager/ Coordinator/Supervisor/Engineer Emergency Management Team Building Tenant Manager/ Coordinator Public Relation Manager/ Officer Field/ Operation Manager Everybody who want to take benefit from this course Instructor AKBP Jayadi and Team Schedule March 11-13, 2009 3 days Venue Ibis Slipi Hotel Jakarta Tuition Fee  Rp. 5.250.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Introduction

Unnecessary costs do exist in both private and public organizations due to many factors such as lack of information, lack of ideas, honest but wrong beliefs, habit and attitudes, changes in owner requirements, lack of communication, ignorance and outdated or unsuitable standards, codes and specifications. These factors act as roadblocks to getting the right value.

The best way to overcome these roadblocks is by using Value Engineering approach. Value Engineering (VE) is a methodology that is well accepted and has an impressive history of improving value through customizing quality and optimizing Life Cycle Cost (LCC). VE is an organized process that has been effectively used by a wide range of companies and establishments to achieve their continuous goals. The success of the VE process is due to its ability to identify opportunities to remove unnecessary costs while assuring quality, reliability, performance and other critical factors that meet or exceed customers’ expectations.

VE can improve decision-making that leads to optimal expenditure of owner funds while meeting required function and quality level. VE is a methodology that comprises of many useful techniques that create change on purpose rather than letting change happen accidentally. The Proposed Program will provide the cost estimating background needed for developing realistic costs on a wide variety of projects to ensure profitability of the project.

Course Objectives

Upon completion of the Program, the participants will be able to:

Determine and apply value engineering into the projects Develop a systematic approach to avoid unnecessary costs Know which estimating approaches are appropriate for different construction delivery systems ( design-build, lump sum, unit price, guaranteed maximum price ) Know the components and potential impact of conducting a Value Engineering Analysis Know the impact of life cycle costing on estimating and pricing change orders

Course Contents

DAY ONE

Value and Quality Concept Reasons for Unnecessary Cost Why Value Engineering? Information Gathering and Scope Defining Workshop (Information Phase) Function Analysis Creativity, Innovation and Speculation Road Blocks to Creative and Positive Thinking Brainstorming Workshop (Brainstorming)

DAY TWO

Idea Generation Workshop (Idea Generation) Selection Criteria and Idea Evaluation Workshop (Evaluation) Weighted Evaluation Matrix (WEM) Workshop (WEM) Development Phase Total Cost Concept, Life Cycle Costing (LCC) Workshop (LCC)

DAY THREE

Practical Applications of Value Engineering Preparation of Cost Models Implementing VE Proposal VE vs. Cost reduction How to Integrate VE Into Organizational Process Managing Change Orders Construction Phase Costs Negotiation Construction Costs General Discussion

Target Group

Civil Engineers, Design Engineers, Project Managers, Project Estimators, Cost Engineers, Construction Superintendents and Contract Managers

Course Methodology

Lecture, Class Exercises, Group Discussions and Calculations. The Session will be highly interactive

 

Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(0251) 9399988, 2169150   (01) 41002917 (0251) 7534984 training@focustraco.com  

Introduction

Unnecessary costs do exist in both private and public organizations due to many factors such as lack of information, lack of ideas, honest but wrong beliefs, habit and attitudes, changes in owner requirements, lack of communication, ignorance and outdated or unsuitable standards, codes and specifications. These factors act as roadblocks to getting the right value.

The best way to overcome these roadblocks is by using Value Engineering approach. Value Engineering (VE) is a methodology that is well accepted and has an impressive history of improving value through customizing quality and optimizing Life Cycle Cost (LCC). VE is an organized process that has been effectively used by a wide range of companies and establishments to achieve their continuous goals. The success of the VE process is due to its ability to identify opportunities to remove unnecessary costs while assuring quality, reliability, performance and other critical factors that meet or exceed customers’ expectations.

VE can improve decision-making that leads to optimal expenditure of owner funds while meeting required function and quality level. VE is a methodology that comprises of many useful techniques that create change on purpose rather than letting change happen accidentally. The Proposed Program will provide the cost estimating background needed for developing realistic costs on a wide variety of projects to ensure profitability of the project.

Course Objectives

Upon completion of the Program, the participants will be able to:

Determine and apply value engineering into the projects Develop a systematic approach to avoid unnecessary costs Know which estimating approaches are appropriate for different construction delivery systems ( design-build, lump sum, unit price, guaranteed maximum price ) Know the components and potential impact of conducting a Value Engineering Analysis Know the impact of life cycle costing on estimating and pricing change orders

Course Contents

DAY ONE

Value and Quality Concept Reasons for Unnecessary Cost Why Value Engineering? Information Gathering and Scope Defining Workshop (Information Phase) Function Analysis Creativity, Innovation and Speculation Road Blocks to Creative and Positive Thinking Brainstorming Workshop (Brainstorming)

DAY TWO

Idea Generation Workshop (Idea Generation) Selection Criteria and Idea Evaluation Workshop (Evaluation) Weighted Evaluation Matrix (WEM) Workshop (WEM) Development Phase Total Cost Concept, Life Cycle Costing (LCC) Workshop (LCC)

DAY THREE

Practical Applications of Value Engineering Preparation of Cost Models Implementing VE Proposal VE vs. Cost reduction How to Integrate VE Into Organizational Process Managing Change Orders Construction Phase Costs Negotiation Construction Costs General Discussion

Target Group

Civil Engineers, Design Engineers, Project Managers, Project Estimators, Cost Engineers, Construction Superintendents and Contract Managers

Course Methodology

Lecture, Class Exercises, Group Discussions and Calculations. The Session will be highly interactive.

Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Accountability and Responsibility Awareness

Description in editing… Instructor FOCUS's Team Expert Schedule May 4-5, 2009 2 days Venue Grand Mercure Hotel Yogyakarta Tuition Fee  Rp. 3.250.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Learn proven, time-tested and new techniques for solving 21st century problems.

Build and expand your thinking skills so you’ll be able to fully consider all sides of an issue and anticipate a broader range of possibilities. By applying critical thinking to the tasks and challenges you face, you will begin to experience breakthroughs you never thought possible.

HOW YOU WILL BENEFIT

Become familiar with different styles of thinking and identify your personal preferences Expand your thinking skills to anticipate a broader range of possibilities Improve your ability to influence others Learn strategies to help you consistently make better conclusions and decisions

YOU WILL LEARN

New principles of thinking The best ways to challenge assumptions and perceptions The Socratic method of questioning to get answers How to break down barriers to innovation and creative thinking Techniques for finding out what you don’t know and solving the real issues To recognize and the skills to challenge assumptions and expand perceptions Managing team idea exchanges Discovering your Thinking Style Profile using Mindex®

WHO SHOULD ATTEND

Executives, managers and professionals who are required to handle both daily and “big picture” issues and challenges.

Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Professionally plan and organize meetings and events.

HOW YOU WILL BENEFIT

Effectively organize meetings and events Managing typical challenges and concerns Managing meetings from afar

YOU WILL LEARN

Selecting an appropriate facility How objectives and budgets drive meeting/planning decisions Matching room set-up with meeting objectives Negotiating contracts with hotels and other vendors Preparing an RFP (request for proposal) Managing your registration system

WHO SHOULD ATTEND

Administrative professionals with little or no meeting/planning experience.

Instructor FOCUS's Team Expert Schedule On Request 1 days Venue - - Tuition Fee  Rp. 1.900.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com