Training Course Seminar Workshop Provider

Training for Food Service, Catering & Accommodation in Oil & Mine Industry

CATERING MANAGEMENT

Objectives:

The course which are specially design for middle management position will guide the person to have a better catering management role and understanding in order to achieve a better catering service operations and administration, with the topics of:

Menu Planning & Design Menu Engineering Contemporary Kitchen Management Mess Hall / Restaurant Administration Contemporary Mess Hall/ Restaurant Management

Method:

Presentation Discussion Answer & Question

ACCOMODATION OPERATIONS

After completing the course, the participants of The Course will be expected to be able to better understand the role and function or accommodation establishment within the primary Department Camp Housing, Housekeeping, Public Area and Maintenance Department with the topics of:

Camp Housing:

Staff Camp in Oil/Mine Industry Guest House Reservation Handling Managing Camp Housing Operations

Housekeeping & Public Area:

Housekeeping Administration Managing Housekeeping Operations Plantation & Gardening

Method:

Lecturing and presentation Discussion Learning by doing Role Playing Practice in Hotel

WHO SHOULD ATTEND

General service supervisor/superintendent/manager Camp service or township supervisor/ superintendent/ manager Field operation supervisor/superintendent/manager Logistic supervisor/superintendent/manager Staff who deals or takes care and involve in contract of accommodation and catering services Everybody or professional who wants to broaden knowledge or gain Benefit from this course Instructor Drs. Suseno Kardigantara, MM. Par /Teddy Lukman, S.Sos Schedule Jun 7-11, 2010 5 days Venue Papandayan Hotel Bandung Tuition Fee Rp. 8.250.000,- per participant, excluding accommodation & tax. Registration (form) Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 2169150, 9399988 (0251) 7534984 training@focustraco.com

Course Overview

With the increasing burden of legislation and increasing costs of fuel and fleet management, many businesses are struggling. It is vital to have efficient control of your company fleet management. This training program focuses on providing delegates with an insight of the major contemporary managerial and economic issues affecting the logistics and overland transportation.

Objectives

Its aim is to broaden participants' knowledge and understanding of how a logistics and overland transportation should be managed. The program includes consideration of cost control, route evaluation and revenue management. The economics of low cost scheduling and to ensure that all vehicle movements are managed through vehicle selection, provision of vehicles and transport services, equipment outfit and vehicle allocation, and with equal care and attention to the selection and training of drivers.

Upon completion participants expected to learn how to

Promote land transport sustainability in the company Promote safe transport on land Provide safety information and advice Investigate and review accidents and incidents involving transport on land in its capacity as the responsible safety authority Determine whether particular activities should be included in a land transport program benchmark; and activities relating to the police Assisting safety and personal security; and improving access and mobility

Who should be attending?

Anyone who responsible for land transport policy, planning and management.

The Topics to be covered are:

Management and Organizational Framework Human Behavior at Workplace Overland Transportation Overview Land Transport Policy and Planning Concept of Land Transport Transport or Travel Demand Management Land Transport Planning and Strategy Processes Scheduling Systems Applied Operation Management Selection and Maintenance Transport Management System Overview Outsourcing Overview Planning Budgeting Services Transportation Procurement -- Enhances carrier selection and reduces costs through constraint-based bid optimization, analysis, and awarding. Optimal bids and carriers are selected based on combinations of lane bundles, price, and service Transport Cost - Concept Route Planning -- Determine the best routes through sophisticated optimization, analysis, and scheduling tools to improve routing, driver, and asset utilization. Land Transport Optimaztion Land Transport Management Transportation Management -- improve shipment lifecycle planning, execution, and settlement with web-hosted planning and optimization, execution, resolution, reporting, and analysis Safety and Personal Security Case Study/Group Discussion Instructor Ir. Darwin, M.Sc Schedule August 24-27, 2009 4 days Venue Jayakarta Hotel Bandung Tuition Fee Rp. 5.600.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR -- 16143

(0251) 9399988, 2169150   (021) 41002917 (0251) 7534-984 training@focustraco.com

INTRODUCTION

In many occasions, project managers or the end users usually care less on how the contract will be structured and written. Project managers or the end users tend to forward the contract management process to the procurement, legal & contract department since they assume that such process relates to procurement and/or legal/contractual matters. However, the contract management process is not only a simple contract writing process but it involves a bigger picture of the process. The project managers and/or the end users’ participation in that process determines whether the entire contract management process is a success.

As the executor of the project & user of certain services, project managers and/or end users are highly recommended to participate in the contract management process starting from the beginning of the contract development & bidding process up to the negotiation process, contract execution and close out. This way all requirements related to the project will be well covered in the contract and there will be no flaws that may create disputes at present or in the future. One thing to remember is that project managers & end users are the persons responsible to run and manage the contract for the entire period of the project.

Therefore project leaders & end users are recommended to understand about the contract and its financial & legal implications in addition to the scope of work and financing management.

COURSE OUTLINE

Day 1

Supply Chain Management

What is Supply Chain Management

Who are involved in the Supply Chain Management Relationship between Supply Chain Management and Contract Management Prevailing Regulation

Procurement Process - Stage 1

Planning and Budgeting The existence of Bid Committee Determining the Procurement Process : Direct Appointment, Direct Selection, Tender/Bidding Pre-Qualification Process: Selection of Vendors/ Bidders

Procurement Process - Stage 2

Preparing the bid package Elucidation Meetings Evaluation of Bids

Letters of Intent

Award Notification Major issues in Letter of Intents Letter of Intent vs Letter of Award Is Letter of Intent binding ?

Tender Compliant/Protests

Causes for tender compliant/protests Legal/contractual implication

Day 2

Contract Management

What is Contract Management Difference between agreement and contract What is a contract

Types of Contract

Unilateral contracts Bilateral contracts Multilateral contracts

Pre-Contract process

Offer Contractual Negotiation Acceptance Agreement

Provisions of a Contract

Subjects of a contract Contract Term : commencement and expiration date Termination provisions Technical provisions: People and Equipment Commercial provisions : terms of payment Liability provisions Warranty provisions Force Majeure Liquidated Damages Penalty clause Amendment/Addendum /Variation of Contract Assignment provisions Governing Law Dispute Resolution : amicable, mediation, arbitration, or court

Legal Advices

Who should you ask for Legal Advice Internal Legal Advice External legal advice

Contract Execution

Time consistency Scope of Work compliance & monitoring Invoicing procedure Cost Control Management of Variation/ Amendment/ Addendum

Contract Expiry or Termination

Control of the Contract Term Performance based evaluation Cost effective evaluation Contract reference for upcoming future similar project Contract close-out

Day 3

Negotiation Skills and Techniques

Types of Negotiation: Positional Negotiation and Interest-Based Negotiation Basic Rules of Negotiations How to represent your company in a negotiation process Determining your objectives in a negotiation Attitude towards negotiation Persuasive attitude Bargaining Position Technical Negotiation Commercial Negotiation Legal/Contractual Negotiation Effective negotiation process: Who should attend, what are being negotiated and the aim of negotiation End result of Negotiation: Win-Win Solution, Agreement, Deadlock or Dispute Requirement on management decision

Bonds, Penalty & Liquidated Damages

Rules of bonds requirement Penalty implementation & negotiation Liquidated damage philosophy

Basic International Contract Types

Fixed Price Cost Plus Fixed Fee Outsourcing Time and Material Incentive or Award Economic Price Adjustment Engineering Procurement & contraction

Class Activities: Negotiation is Fun

Participants are required to participant in class room discussions by reviewing a draft agreement and role play on negotiation process.

WHO SHOULD ATTEND

The program is designed for Engineering, Operational, Maintenance, Purchasing, and Contracts personnel at all levels who are involved in the planning, development, approval, and management or contracts that cover the acquisition of materials, equipment, software, and services and who are in organizations whose leadership want high levels of competency in those involved in these activities.

Instructor Ir. Joko Margono, MBA Schedule Nov 9-11, 2009 3 days Venue Ibis Hotel Yogyakarta Tuition Fee Rp. 5.550.000,- per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 2169150, 9399988 (021) 41002917 (0251) 7534984 training@focustraco.com

OBJECTIVE

Focusing warehouse management, Inventory Control and the management information systems.

COURSE CONTENT

Warehouse Management

Warehouse Management Definition Warehouse Management Objectives Warehouse Space and Lay Out Warehouse Management Terms Types of Warehouses Warehouse Planning Warehouse Safety Warehouse Security

Inventory Control

ABC System Economic Order Quantity Just In Time Receiving, Handling, Issuing, Delivering Procedure

Management Information Systems

Information Management Terms Computer Hardware Computer Software Networking Management Information Systems Implementation Inventory Information Management Systems Warehouse Information Management Systems

WHO SHOULD ATTEND

Pelatihan ini penting diikuti oleh Procurement Officer, Purchasing Officer, Staff Logistik dan Key Staff atau yang sering terlibat dalam proses pengadaan barang/ jasa ataupun dalam pengawasannya, serta peminat lainnya.

Instructor Ir. Iim Takwim, MM Achmad Fadjar, SE, MM.Ak Susanto, SE, MM.Ak Schedule Jun 28-30, 2010 3 days Venue Jayakarta Hotel Bandung Tuition Fee Rp. 5.250.000,- per participant, excluding accommodation & tax. Registration (form) Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR - 16143

(0251) 9399988, 2169150 (0251) 7534984 training@focustraco.com

SPECIALTY OF THE COURSE

This 3-day course utilizes the basic materials from Certified Supply Chain Professional (CSCP) accreditation; issued by APICS (Association for Operations Management), with some modifications to suit SCM characteristic and its implementations in Indonesia. Participants will have the International material standard but relevant to Indonesian contexts.

OBJECTIVES

At the end of this course, participants will be able to:

Understand the definition, domain and the environment of SCM Understand the terminology and key terms of SCM and its implementation Identify the process drivers and operational variables in SCM that are relevant to industry characteristics Analyze a simple SCM system Find Potential e-procurement tools available locally in Indonesia and worldwide Enrich their general knowledge in SCM

COURSE OUTLINE

1. Basic of SCM

Distribution System Transportation Management Distorted Information/Bullwhip Effect Lean Inventory and Just in Time Principle Supply Chain Metrics (SCOR) Defining Opportunities in Supply Chain International Supply Chain

2. Costing in SCM

SCM in PSC (Production Sharing Contract) SCM in Cost Reduction (Purchasing, Inventory and Logistic Process) Low Cost Application to Support Cost Reduction Program

3. Information Technology in SCM

IT Infrastructure, data base Enterprise Resource Planning (ERP) EDI, Barcodes, RFID E-procurement

4. Global Logistic and Supply Chain

Logistic Strategy Logistic Costing and Financing Logistic Value Chain Supplier and Customer Coordination Beer Game Simulation

METHODS OF TRAINING

Lecturing and presentation Discussion Role Playing

WHO SHOULD ATTEND

All employees related to supply chain activities such as: SCM/Logistics Manager, Materials Manager, Superintendents, Supervisors & Buyers of all range of company business lines related to both state-owned/government/BUMN (oil and gas, mining, telecommunications, power energy, etc) and private companies. Also other groups that will take benefits from the subject such as: Suppliers, Manufacturers, Government Relation Officers who deal with BP MIGAS, Mining, Power Energy, Telecommunication, on behalf of SCM team.

Instructor Ir. Asnan Furinto, MBA Schedule July 15 – 17, 2009 3 days Venue Kartika Chandra Hotel Jakarta Tuition Fee  Rp. 5.250.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(0251) 2169150, 9399888   ( 021) 41002917 (0251) 7534984 training@focustraco.com  

Tata Laksana Kepabeanan Dibidang Ekspor – Impor Description in editing… Instructor FOCUS's Team Expert Schedule May 13-15, 2009 3 days Venue Acacia Hotel Jakarta Tuition Fee  Rp. 4.950.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Tata Laksana Kepabeanan Dibidang Ekspor – Impor Description in editing… Instructor FOCUS's Team Expert Schedule May 13-15, 2009 3 days Venue Acacia Hotel Jakarta Tuition Fee  Rp. 4.950.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Learn how to manage a world-class supply chain - and enhance your operations, customer relationships, competitive position and bottom line.

This seminar will teach you supply chain management skills and best practices to help you improve service, cut costs and increase the flow of information to boost supplier-customer relations.

HOW YOU WILL BENEFIT

Help your company achieve breakthroughs in speed, flexibility, efficiency and responsiveness Reduce manufacturing, transportation and warehousing costs Learn how supply chain integration can increase ROI, strengthen competitive position and enhance the value of your company

YOU WILL LEARN

Definition, models and evolution of supply chain management The impact of e-commerce on supply chains Supply chain management issues: inventory reduction, strategic partnerships, information technology, supply chain cost reduction opportunities, global supply chains and logistics

WHO SHOULD ATTEND

Mid-level purchasing managers with three to eight years of experience who manage one or more aspects of their company's supply chain Managers in production and operations, logistics, marketing, IT and finance Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

This management approach to purchasing will help you set and meet performance objectives for your key areas of responsibility.

You'll learn the latest techniques and methods for purchasing planning and management, plus you'll develop strategies for implementing your initiatives within your organizational framework.

HOW YOU WILL BENEFIT

Use winning negotiation techniques to achieve an even exchange Collaborate more effectively with suppliers to add greater total value Get aligned with your company's business plan and evaluate your improvements

YOU WILL LEARN

What top management expects from today's purchasing operations Corporate planning cycle and purchasing: how organization and planning have an impact on the bottom line ISO 9000 and the purchasing function Contract law of purchasing and the legal rights of buyers and sellers Managing the purchasing process, workloads and negotiations The future of purchasing: looking ahead and the global marketplace

WHO SHOULD ATTEND

VPs, directors and senior managers of purchasing, senior buyers and purchasing agents, logistics managers, procurement managers, directors of materials and materials managers Graduates of “Fundamentals of Purchasing for the New Buyer” Instructor FOCUS's Team Expert Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com  

Network and benchmark your contracts management process to improve your T&L business relationships for high-performance results

Objectives for shippers, carriers and 3PLs

Review and internalize a nine-step process (CASM) for managing T&L performance between sellers, buyers, carriers and 3PLS Use Activity-Based Management (ABM) and ABCosting principles in structuring price/cost relationships, target pricing and pricing systems for alternative T&L performance activities between shippers, carriers and 3PLS Gain the understanding to develop legally sound contracts that reflect targeted business performance

Who benefits the most?

Employees of shippers, carriers and third-party Logistics Services Providers (LSPs) responsible for doing due diligence in negotiating and contracting for transportation and logistics services Carrier and third-party LSP management involved in contracting, building and managing business relationships with shippers and users of motor carrier and extended logistics services Purchasing managers, agents and buyers who are responsible for developing agreements with suppliers, carriers and outsourced logistics services

Shippers, carriers and third-party LSPs will gain the skills to:

Use the nine-step change process for assessing, selecting and recognizing the performance involved in alternative shipper/carrier and LSP relationships Measure the performance of carriers, LSPs and shippers in alternative logistics sourcing strategies Structure a realistic and practical approach to soliciting RFB, RFI and RFP carrier services and pricing Use financial accounting approaches for assessing carrier/LSP/shipper financial solvency Recognize and apply the interplay of operations activities and ledger accounting data utilized in Activity-Based Management (ABM) pricing and costing approaches Understand alternative motor carrier and logistics pricing structures for legal charges determination How to manage and administer long-term contracts effectively — a process approach dealing with systems, procedures, people, budget dollars, policies and procedures How to tie the relationship together in a sound, legal commercial and contractual agreement, especially in light of today’s e-commerce and IT How to manage the ongoing relationship to deal with the issues and opportunities of the day, plus dealing with changing the scope and services as the business grows and changes through acquisitions, divestitures, supply chain initiatives and other business opportunities

______________________________________________

Extended Training Description

Program road map:  The proven nine-step CASM and SASM processes

Aligning T&L, carrier personnel with corporate vision, mission and KRAs

The people side of managing carrier and LSP trading party (TP) relationships

Performance requirements to recognize improvements

Defining Statement of Work (SOW) How to structure the organizations for improved efficiency and shared financial gains Dealing with labor/human resource issues and locating TP account managers

Motor carrier case study to illustrate negotiations strategies and define carrier/shipper performance requirements

Items to negotiate and defining MC performance requirements and SOW provisions

Evening assignments to define specific SOW provisions

Applying financial accounting techniques to assess carrier, LSP and shipper financial viability and solvency

Applying activity-based management techniques to carrier and LSP pricing and costing

Analytical tools for analyzing general system, dedicated round-trip, continuous move and logistics services that go beyond transportation Separating variable and fixed costs

Establishing objective criteria for shippers in selecting carriers/LSPs and vice versa

Defining the criteria for selecting trading partners Key ratios and weights for evaluating TPs plus the role leveraging plays Sourcing and selecting alternative commercial relationships for carrier/LSP services

Developing and Using RFBs, RFIs and/or RFPs in TP selection

Role of Web-based services in carrier and LSP screening and selection How to deliver the RFB — in person or by mail — timing responses

Developing win/win LTL and TL pricing structures for shippers and carriers

Use of carrier and third-party pricing systems that protect intellectual property Alternative mileage, classification, base structures — uniform and custom sources Long-term contract arrangements for line-haul, accessorials and surcharges Opportunities to streamline freight bill payment and auditing

Awarding and contracting the business — continuation of motor carrier case study

Finalizing Statements of Work (SOW) to solidify business relationships Reflecting the relationship in alternative contractual agreements Who and what it takes to write specific provisions in contracts

Evening assignments to review and critique specific contract provisions

Review of attendee assignments

Learn key LEGAL commercial/contractual considerations in managing two-party and multiple-party relationships in SC T&L

When long-term contracts are preferable to doing business based upon published tariffs Where contracting fits into the overall process of building and securing SC relationships Tips on coordinating bills of lading and other commercial T&L documents Laws to which TP relationships must conform Which contract to use: service provider or user Strictly legal provisions to know about contracting, especially with LSPs Critical information technology and e-commerce contract provisions

Building your action plan — internalizing and implementing CASM/SASM

What it takes to be a contracts administrator Key process measures to sell top management on the need for contracts administration Possible use of outside services in attaining your objectives Instructor Ir. Darwin, M.Sc Schedule On Request 3 days Venue - - Tuition Fee  Rp. 4.800.000,-   per participant, excluding accommodation & tax. Registration Send by email -or- fax to:

PT. FOCUS TRACO INDONESIA Wisma Pakuan, Jl. Pakuan 12 BOGOR – 16143

(021) 7009-9943   (0251) 2169-150 (0251) 7534-984 training@focustraco.com